If you donít feel comfortable with any of the following suggestions, please use Google to find help and/or try to find someone who can assist you. Use system restore points before making any changes to your computer;
Windows Vista: http://windows.microsoft.com/en-US/windows-vista/System-Restore-frequently-asked-questions
Windows XP: http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx
Windows 7: http://www.microsoft.com/windows/windows-7/features/system-restore.aspx
1: Make sure your computer has enough processing power and RAM.
If youíre using a five year old computer itís time to upgrade. I recommend using a computer with a minimum
of 2Ghz processing speed and 2Gb of RAM. The more processing speed and RAM, the better.
2: Donít use wireless if you donít have to.
If your computer is near your router, use an Ethernet cable to connect your computer to your router. If you must use a wireless connection at home, secure the wireless by enabling encryption on your router so that your neighbors arenít pirating your bandwidth. Your router documentation will explain how to enable the encryption and how to configure your computer to connect to the encrypted connection. If you donít have your router documentation it can usually be found on-line by Googling the make and model of your router. If you donít use the wireless on your router, disable it.
3: Make sure you have a good Internet connection. You can test your Internet connection at: http://www.pingtest.net
If you donít have a good internet connection, contact your service provider.
Each camera that is viewed uses additional download bandwidth. If youíre watching multiple cameras and/or downloading software updates or emails with large attachments you may still encounter problems viewing the Hornby cam even if you have a good Internet connection.
4: Use anti-virus and anti-spyware protection and donít visit Websites or open email if you arenít reasonably sure that theyíre secure. The links and emails that people send us can be fun, but they can also contain malware and viruses. Microsoft Security Essentials and Spybot Search and Destroy are both free. http://www.microsoft.com/security/pc-security/mse.aspx http://www.safer-networking.org/index2.html
Frequently scanning your computer and cleaning your browser cache is a good idea.
5: Make sure your software is up-to-date. This includes your operating system software, anti-virus software, Flash player, and any other application that you use on your computer.
6: Keep your browser cache clean and keep your hard-drive defragmented.
I like to use Piriform Ccleaner to clear my browser cache and cookies. http://www.piriform.com/ccleaner
It can remove your browsing history and stored passwords so make sure you read and understand the documentation before using it.
7: Optimize your computer and donít leave applications running that arenít necessary. If you donít need multiple browser windows open, close the un-used ones.
Here are some tips for improving performance:
Windows XP users: http://www.microsoft.com/windowsxp/using/setup/personalize/performance.mspx
Windows 7 users: http://windows7themes.net/speed-up-windows-7.html