Author Topic: Chatango request to verify email address  (Read 71667 times)

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Offline typoscount2

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Chatango request to verify email address
« on: April 12, 2015, 04:12:59 PM »
 

It seems  chatango is doing something in their system and are now chatters are getting a message to verify their email address.
If anyone gets a popup notice to  verify their email address, do so.
Once you have, they will send  you an email to the address you used to
register your chatname.
You may have to check your  span or trash  files if you don't see it in your safe files right away.
Go to your email account and  open it, it will contain a link to click on to
send the verification,
Once this is done you should have no problems getting back into chat.  
            
if you have further problems  check at this is the chatango help link    http://chatango.com/help
« Last Edit: April 12, 2015, 07:59:55 PM by NancyM »
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Offline maggiemoo

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Re: Chatango request to verify email address
« Reply #1 on: May 27, 2015, 06:18:42 PM »
So nice to see you typos...appreciate your info and I have sent them off an e-mail

Offline Nightengale1

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Re: Chatango request to verify email address
« Reply #2 on: May 28, 2015, 11:44:16 AM »
Hoping I will be able to get back into the Hornby chat!  Please verify my e-mail address.

Offline auroradawn

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Re: Chatango request to verify email address
« Reply #3 on: May 28, 2015, 02:39:22 PM »
Hoping I will be able to get back into the Hornby chat!  Please verify my e-mail address.


This is something you will need to do yourself as we do not know what you used to register yourself at chatango, we are not affiliated with chatango it is just embedded on our cam page for live chat.

Log into http://www.hornbyeagles.com/HEGPSchat.htm (this is the chat & cam page).  If you get a message to verify please follow these steps:



It seems  chatango is doing something in their system and are now chatters are getting a message to verify their email address.
If anyone gets a popup notice to  verify their email address, do so.
Once you have, they will send  you an email to the address you used to
register your chatname.
You may have to check your  span or trash  files if you don't see it in your safe files right away.
Go to your email account and  open it, it will contain a link to click on to
send the verification,
Once this is done you should have no problems getting back into chat. 
           
if you have further problems  check at this is the chatango help link    http://chatango.com/help


Hope to see you in chat soon.

Offline NancyM

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Re: Chatango request to verify email address
« Reply #4 on: July 19, 2015, 01:15:00 PM »
Can someone who has been through this verification process please post an answer to the question:  When you get the pop-up message to verify your email address, where do you go to do that?  Does the message contain a link to click?

I have yet to be asked to verify my address, but I have been asked this question more than once and do not know the answer. I would think the message contains a link, but no one has ever said for sure.

Many thanks!

Offline typoscount2

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Re: Chatango request to verify email address
« Reply #5 on: July 19, 2015, 01:47:33 PM »
Can someone who has been through this verification process please post an answer to the question:  When you get the pop-up message to verify your email address, where do you go to do that?  Does the message contain a link to click?

I have yet to be asked to verify my address, but I have been asked this question more than once and do not know the answer. I would think the message contains a link, but no one has ever said for sure.

Many thanks!

it was quite a while ago, but near as I recall I got the popup box saying to verify the email address, and a link to clik on, to do so, and then  I had to go to the email address I used for that chatango name ,  luckily mine didn't go to the trash or spam file so it was easy to find , then I cliked on the link in the email I received that verified my email address, after that I could post in the chat room fine when I  was logged in on that name
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Offline boodle317

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Re: Chatango request to verify email address
« Reply #6 on: July 19, 2015, 04:10:45 PM »
yes there was a link to click, and I had the exact experience typos had.

Offline idahowa

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Re: Chatango request to verify email address
« Reply #7 on: July 21, 2015, 10:00:34 AM »
Mine was not so simple.  The link took me to the Chatango page without the cam.  When I finally found my profile, I had to change my email address for it to do anything.  Now I need to try to change it back.
Yes, this could be a user problem.  However nothing about it gave me adequate information about what was needed.

BTW the pop up message says:  "The Administrators of this group require email verification to message.  Click Edit Profile in the menu of HTML 5 version to verify".

Offline paintnut

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Re: Chatango request to verify email address
« Reply #8 on: July 21, 2015, 12:24:59 PM »
idahowa came into the chatroom and quoted this message from Chatango as she is having similar issues to others with accessing the chat

idahowa:
I haven't tried this yet, but may work for Petty and/or others.  This is a response from Chatango:   "If you delete your account, your email and id will not longer be in use and you can re-create it with the same email and id"

Offline idahowa

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Re: Chatango request to verify email address
« Reply #9 on: July 21, 2015, 01:04:23 PM »
It did work for me.

Offline NancyM

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Re: Chatango request to verify email address
« Reply #10 on: July 21, 2015, 01:19:35 PM »

BTW the pop up message says:  "The Administrators of this group require email verification to message.  Click Edit Profile in the menu of HTML 5 version to verify".

Ida, I'm glad that you were able to sort everything out. I have been trying to help another chatter who has also tried an alternate email address and name, but the issue seems to come back to needing to go through that verify process.

In the part I quoted above, it is not HEGPS admins who requires this verification... it is all Chatango.   :mconfused


Offline typoscount2

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Re: Chatango request to verify email address
« Reply #11 on: July 22, 2015, 05:21:30 PM »

http://www.wikihow.com/Delete-a-Chatango-Account

the above link tells you how to delete your account, then you can re register your email and name to set up the new account

if you do  delete your current account, you do not need to change which email account you use ,you can then re use it
 and you can re do the same name, unless it tells you it is taken ,
then you maybe have to spell it differently or add a number or something

in chatango , however, you can only have one name attached to one email address,
I have been typoscount2  & nsbirder then Non4now, but no more,
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Offline Gasp62

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Re: Chatango request to verify email address
« Reply #12 on: August 14, 2015, 06:34:51 AM »
.....ended up deleting my account, after so many problems trying to get on the chat.  Now I tried to create a "new" account, Chatango says my email address is already taken...... :yawn   

Offline typoscount2

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Re: Chatango request to verify email address
« Reply #13 on: August 14, 2015, 11:16:15 AM »
my personal first choice of fixing the issue would be create a new  gmail or  similar type email address and create a new chatango  id with that similar or different nick name  depending on what you like
or making a new email and changing the chat email address to the new one , then you should get a email confirming the change and the verify link ... I think
 I still am registered under all most all my old names  and had to  verify most of them so far and still have not had any of these difficulties. but seems to me if you start fresh  you might win the battle?
I have been typoscount2  & nsbirder then Non4now, but no more,
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Offline typoscount2

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Re: Chatango request to verify email address
« Reply #14 on: November 21, 2015, 06:51:54 PM »
I just found  a, what looks like a simple way to verify your id in chatango

use the popout chat link
http://hegps-ournaturezone.chatango.com/

make sure you are logged in under your chat name

this what the pop up  chat looks like along the top , note it says
HEGPS_OurNatureZone     then android app  | Legacy Flash version  


if it says  HTML5 version  clik that and get the other one showing
then......
follow the vid ( in the link posted below) that shows how to verify, that I found in a google search



http://www.beatfm899.com/2015/03/verify-chatango.html


good luck hope this one helps
I have been typoscount2  & nsbirder then Non4now, but no more,
onward to       ImpInNS
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